Commissions, Shipping & Returns
Shipping Ocean Artworks
Orla has shipped her artworks to 10+ different countries worldwide. The customer is responsible for shipping costs + protection cover, which can be estimated prior to ordering using your country and postcode. If your country is not visible at checkout, please contact us for further details and an accurate quote.
Orla uses a variety of international couriers (mainly An Post, DHL and FedEx). Please note that no regular courier companies cover damage, due to the fragile nature of the contents.
Orla uses generous amounts of (reused where possible) packaging materials, generally consisting of layers of;
Paper to protect the resin surface
Bubble wrap for padding
Cardboard for extra strength and protection
Double wall cardboard boxes with fragile tape
Orla is not liable or responsible for any losses or damage to artwork. Orla's liability and responsibility end when the artwork is shipped. However, Orla is happy to assist with tracking orders and contacting your parcel courier if any issues do occur. Please contact me via the contact form on this website.
If you wish to use a specific courier or a shipment company that specialises in transporting artwork, please add this request to your enquiry to discuss options.
Ocean Art Commissions
Orla's ocean and beach art is custom-made, and to place a commission request you can contact her directly through the contact form. Customers can provide references of her existing work, photographs, or color palettes, and even images of the space where the artwork will be displayed for size and color recommendations. However, it should be noted that replication of Orla's previous work is not possible due to the medium's nature.
Orla takes a 50% deposit on the total price of the artwork before beginning the work to protect her time and material usage. Upon completion of the work, Orla will send photos to the customer for approval. Once approved, the remaining 50% of the total price, along with the shipping cost, must be paid before shipping the finished product to the customer. Orla holds the right to retain the artwork if the payment is not made in full. For any unusual change requests, Orla reserves the right to change the price since additional work hours and material costs increase with each added layer.
Refunds & Returns
Unfortunately, given the nature of the work for sale, we cannot offer refunds or exchanges on original artworks unless defective or if you receive the wrong item. You can always contact us for any return question at info[@]everybreakingwave.ie.
